We are working with an established forwarder near Heathrow, who are recruiting for an Air Import/Export AOG Clerk. Shifts 4 on 4 off nights 7pm-7am Purpose: Co-ordination of Express and Time Critical Logistics Responsible for invoicing & profitability Responsible for Customs Compliance Processing of HMRC queries through to resolution and closure, minimising duty/tax liability Core Capabilities: Excellent communication and organisational skills. Excellent AOG/NFO & Express Knowledge A mature and professional manner. HMRC Customs Procedural knowledge Including Entry submission Exp/Imp Confidence with a computer including excel, CRM database and BoxTop. Enjoy working with customers and building relationships. Must be able to work well within a target driven environment. Key Tasks/Responsibilities Day to Day responsibility for customer service delivery to Express Clients Management of operational email Inbox, and procedural work flows of consignments Follow up and resolve all operational issues / customer service concerns raised by the customer Responsible for Sales Invoicing on a timely basis and job costing accuracy Processing of import/export documents and creation/submission of Customs Entry Declarations Keep up to date with Market trends, products, services and news. Establish and Maintain Internal and External Relationships. Fully Document attributed clients business processes and requirements. Ensuring accuracy of Export and Import entry declarations through self-auditing Please forward CV's to Kellie Buckley If you haven't heard from us within 7 working days please assume you have been unsuccessful this time