Salary: £80,000 - 80,000 per year Requirements: Demonstrable experience of reliability engineering, including capacity and performance management through monitoring, logging, and alerting. Demonstrable experience of supporting a live service, including live operations, incident management, and continuous improvement. Demonstrable experience of developing and supporting cloud-based applications in AWS. Demonstrable experience of building and maintaining CI/CD pipelines. Demonstrable experience communicating effectively with stakeholders at multiple levels to provide feedback and support. Demonstrable experience using automation to remove toil with scripting, infrastructure, and configuration as code. Responsibilities: Make sure our applications and infrastructure are reliable, secure, and ready for scale. Work closely with development teams from the design stage to help build systems that follow best practices and meet department standards. Lead by example by mentoring other SREs, guiding teams, and driving improvements. Create and maintain detailed runbooks so incidents can be resolved quickly and efficiently. Automate repetitive tasks, reduce toil, and ensure monitoring is in place so issues are spotted before they become problems. Take the lead in coordinating the right people and restoring services fast during major incidents. Manage error budgets, review high-priority incidents, and promote a culture of engineering ownership across the organisation. Technologies: AWS CI/CD Cloud Support DevOps More: We are DWP Digital, part of the UKs largest government department, and we use fresh ideas and leading-edge technology to build and maintain digital solutions used by nearly every person in the UK every day. We offer hybrid working, flexible hours, a truly strong work-life balance, a competitive salary of up to £80,664, and a civil service pension with employer contributions worth 28.97%. Youll join one of our digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield, with a hybrid model that combines home working and face-to-face collaboration. Our benefits include generous annual leave, additional flexi-time, volunteering time, charitable giving support, discounts and savings, bike and season ticket loans, and professional development, coaching, mentoring, and career progression opportunities. We are recognised for our award-winning, diverse, and inclusive culture, and we offer a role at the heart of digital transformation with a single-stage online interview process. last updated 24 week of 2026