Job Description
✨ SENIOR SOFT SERVICES OPERATIONS MANAGER✨
📍 LONDON 📍
💎ICONIC LANDMARK MIXED-USE ASSET 💎
✔12 MONTHS FTC ✔
🤑 SALARY UPTO £75,000K 🤑
We are seeking a confident, ambassadorial, and engaging Senior Building Manager/Operations manager to join the management team at one of London’s most iconic and prestigious commercial & mixed-use scheme to primarily manage the soft services contracts on a 12 Month contract which could potentially roll over.
As their Soft Services Operations Manager, you will act as a key point of contact and brand ambassador for the estate, ensuring the highest levels of operational service delivery through the management of contracted soft service providers.
👉Key Responsibilities...
1. Lead and manage all soft service contracts, including cleaning, waste, pest control, front-of-house, concierge, and security.
2. Drive performance to meet and exceed agreed KPIs and SLAs, ensuring exceptional service delivery at all times.
3. Foster strong relationships with key stakeholders, tenants, residents, and service partners.
4. Monitor and audit service provider performance, ...