Personal Banker - Permanent 📍 Birmingham | 💼 Full-Time | Office-Based | 🕰️ Permanent Role Are you passionate about delivering exceptional customer service and building strong financial relationships? A fantastic opportunity has arisen for a Personal Banker to join a busy branch team in Birmingham on a permanent, fully office-based basis. This role is ideal for a customer-focused individual with strong sales skills and a desire to work in a dynamic, client-facing environment. About the Role As a Personal Banker, you will play a key role in supporting the branch's sales objectives by providing outstanding customer service and nurturing lasting client relationships. You'll be the first point of contact for both new and existing customers, identifying their financial needs and offering suitable banking products and services. Key Responsibilities Proactively identify sales opportunities through referrals, internal networks, and personal connections Deliver superior customer service via phone, email, and in-branch interactions Build strong client relationships and promote a customer-centric environment in the branch Handle account opening applications, service requests, and AML documentation Process remittances and postal banking services, ensuring all operational procedures are followed Maintain accurate cash handling practices, including high-value transactions and register recor...