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Account manager - penhaligon's john lewis cambridge

Cambridge
Permanent
Puig
Account manager
Posted: 17 June
The role

The Opportunity

Penhaligon's have an exciting role as a Account Manager, on our new counter opening in John Lewis. The working schedule is based on 5 days a week, (37.5 hours), Monday - Sunday inclusive. A Puig Retail Brand Business Manager achieves sales targets whilst promoting Puig brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations. You will be accountable for achieving retail targets, whilst promoting Byredo, delivering a unique experience every time to customers, anticipating their needs, and exceeding their expectations. As the Account Manager, you will increase the brand awareness and build customers loyalty, whilst maintaining the Puig retail excellence standards and those of the store group retailer you will be working in.

Retail at PUIG is more than a job — it’s a career built around people, growth and opportunity. Build specialist expertise, develop leadership skills and gain valuable commercial experience from day one, from understanding products and customers to driving real business results. Work with iconic brands in supportive, diverse teams where collaboration, energy and shared success make every day different. Create memorable customer experiences, build lasting relationships and see your impact recognised through clear progression opportunities, leadership pathways and performance-based rewards. With flexible roles, continuous development and careers that can lead into management, head office and beyond, retail offers a future here that grows with your ambition.

We'd love to meet you if you have

  • Previous experience in an Account Manager/ Business Manager/ Key Holder, Assistant store manager role
  • Previous experience within the Skincare or Beauty industry.
  • A positive mindset to allow for short notice changes of working schedules and flexibility to quickly adapt to a new working schedule is very important
  • The ability to quickly adapt to working with different promotions, product launched or activity unique to that store
  • The flexibility to adapt to working with the store team and on your own, you must be self-sufficient and motivated to work alone and be able to priority your workload
  • Embody the spirit of retail theatre turning fragrance consultation into personal storytelling
  • Are passionate about translating brand narratives into memorable customer journeys
  • Thrive in boutique environments where personalization is everything
  • Bring professional polish, confidence, and authentic enthusiasm to every interaction
  • We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

    A few things you'll love about us

  • An entrepreneurial, creative and welcoming work culture
  • A range of learning and development opportunities
  • An international company with plenty of opportunities to grow
  • A competitive compensation & benefits package
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