We currently have a wonderful opportunity to join our dynamic team as a Local Marketing/Duty Manager at our vibrant seafront restaurant in Mumbles where you’ll combine creative marketing with hands-on operational leadership to deliver exceptional guest experiences in one of Swansea’s most iconic coastal locations.
Aim of the Job
To lead and deliver all local marketing initiatives for our
Bistrot Pierre restaurant in Mumbles while taking an active, hands-on role in
day-to-day operations as a Duty Manager. The role will combine creative
marketing with strong operational leadership to drive customer loyalty, brand
awareness, and revenue growth. Working closely with the General Manager, Marketing,
and restaurant team, the Local Marketing & Duty Manager will ensure
consistent delivery of our brand vision, high standards of service, and an
exceptional guest experience.
Key Responsibilities
Drive local marketing activity through strategic campaigns, community partnerships, and engaging social media content. Manage online reputation and promote in-house events to increase footfall and brand awareness. Act as Duty Manager, overseeing daily operations, ensuring exceptional guest service, and maintaining high operational standards. Lead, motivate, and develop the front-of-house team, ensuring clear communication, effective training, and a positive workplace culture. Manage budgets, liaise with local suppliers, and make decisions on promotions, events, and partnerships in line with business objectives.
Our amazing benefits:
- Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots
- An awesome service charge on top of your competitive hourly pay rate
- An impressive bonus scheme
- Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker
- Discounted room rates at our two hotels
- Discounted selected dishes on shift, and wines at cost price
- We take well-being seriously, so you’ll have access to our 24/7 employee assistance programme
- Fantastic staff nights out and on-shift daily and monthly incentives
- Annual company rewards – get the chance to win holiday vouchers for you and your loved ones
- Take part in our Future Leaders course, where you can experience bespoke career development
- Length of service awards