Job Description
Responsibilities:
* Managing the SEI SIPP operation within the defined SEI risk and control framework to support the product and the in-house and outsourced SIPP administration function.
* Providing support and building subject matter expertise on SEI's retirement solutions, including:
o Efficient operating model
o Adherence to regulatory environment
o Management information and oversight tools
o Client reporting - print vendor and system generated documentation with view to digitization
o Oversight of third-party vendors
o Service Level Agreements (SLAs)
* Providing technical and operational guidance to assist the solutions team, including:
o Ensuring a forum for agile development by keeping requirements updated and supporting solutions managers
o Oversight of Product Specifications and Service Guides pre- and post-development
o Understanding SEI’s approach to Agile methodologies
o Building relationships across teams, including Asset Management and Institutional teams
* Communicating effectively with stakeholders, including:
o Supporting RFPs, sales demos, and solutions positioning
o Collaborating with wider teams to ensure a clear front-to-back service view
o Assisting with testing and training resources
* Identifying, assessing, and controlling risks, maintaining understanding of policies, procedures, and risk management practices.
Skills, Knowledge, and Experience:
* Leadership and management experience
* Extensive pensions industry experience, especially with SIPP products
* Experience in outsourcing Pension and SIPP administration
* Proven report preparation and delivery skills
* Strong stakeholder management skills
* Commercial and budgetary acumen
* Knowledge of investment processing and retail products
* Ability to manage multiple priorities and projects
* Business writing, communication, and presentation skills
Preferred Attributes:
* Strategic decision-making ability using data
* Positive attitude and curiosity
* Organizational and analytical skills
* Customer service and client management experience
* Alignment with SEI values of courage, integrity, collaboration, inclusion, connection, and fun
Benefits: We offer comprehensive benefits including health and mental well-being support, pension plans, tuition reimbursement, hybrid work, and work-life balance initiatives.
Join SEI, a technology and asset management company committed to building brave futures for our clients and communities. Build your brave future with us.
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