Overview
We're looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we're proud to make a difference every day. At SPFT we put people first. We'll do everything possible to help you feel respected, valued and included. You'll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development. We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it's part time hours, hybrid working or flexible start and finish times, we'll explore what works for you and the role. We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you. We're shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve.
Responsibilities
* Your role will be to provide excellent Reception and administration support to the team. Please refer job description for more details.
* Ensure the efficient running of the reception area to deal with members of the general public, service users and carers/relatives and staff.
* Consistently deliver a client focused service, which promotes good customer service and effective working relationships.
* Provide general administration support to the overall team when required, including archiving, uploading documents and printing.
* Be flexible to cover holiday and sickness as required.
* Offer NHS reception experience or relevant reception/administration experience; full training will be provided.
Role Details
* Position: Reception Administrator (full time, Mon to Fri)
* Location: Adults Assessment and Treatment Service, Ifield Drive, Crawley
* Team: Reception/Admin
* Industry: NHS mental health and learning disability services
Qualifications & Experience
* Secretarial or relevant administration experience, or equivalent.
* A relevant NVQ Level 3 qualification / RSA 3 or equivalent (advantageous).
* Experience in an Administration role or relevant administration experience.
* Experience using Microsoft Office including Outlook, Word and Excel.
* Experience working within a physical or mental health care setting (not essential).
* Familiar with the use of Carenotes (advantageous).
* NHS experience is preferred but not essential; successful candidates are normally appointed to the bottom of the pay scale unless NHS experience can be evidenced.
Safeguarding & Wellbeing
SPFT takes its responsibilities for safeguarding children, young people and adults at risk very seriously. We expect all staff and bank workers to share this commitment and complete the relevant safeguarding training for their role. As a mental health trust, Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the important work they do.
Benefits
* Access to a host of discount schemes including Blue Light Card
* Generous holiday entitlement (starting at 27 days + 8 bank holidays)
* Excellent NHS Pension
* Discounted gym memberships
* A position within a trust rated as Outstanding for caring and Good overall by the CQC
* Access to full psychological support via our internal wellbeing team
* Excellent supervision programmes, with ongoing opportunities for training and development
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