We are currently looking for a talented and driven Supervisor, withexperience in premium food and bar establishments to join our team. On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you'll find the best of London’s craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, we’re the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
1. Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
2. Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
3. Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
4. Able to deal with customer queries quickly and professionally
5. Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
6. Able to support the Management team to deliver set goals
7. Able to promote and market the venue, private hire spaces and events as appropriate to our customers
What's in it for me:
8. Competitive rate per hour + tronc
9. Be part of a brand new opening
10. Training and development
11. Career progression and promotion opportunities with regular new openings around the corner
12. Get out and about, you automatically get discounts across all our pubs, bars and restaurants
13. Team trips, regular incentives and socials – a fun, family atmosphere
14. Goes without saying, but we’ll feed you during your shift
15. Employee Assistance Programme (EAP) to support you across those tough times
16. Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
17. Access your Wages anytime through Wagestream
18. Birthdays are for celebrating, so have the day off on us
19. Cycle to work scheme