Your newpany
This is a great opportunity to join successful engineeringpany based in Newry. Thispany is a family business trading for over 20 years and have gained a fantastic reputation. Due to expansion they are recruiting for a Service & Maintenance Coordinator. This is a full time permanent job. Hours of work is ideally Monday - Thursday 8-5 and Friday 8-2. Salary is negotiable and can be discussed at interview.
Your new role
As Service & Maintenance Coordiantor duties include:
1. Answer all iing calls, dealing with queries and emails
2. Log all calls on system & check for any new calls that may have been added– Full details ie site address, site contact, opening hours and exact location of where the problem is
3. Read over work reports making sure engineers have recorded time, parts, photos, description of work and obtained customer’s signature
4. Customer reports – Customer to be sent a report after each maintenance including pictures and advising if any issues have been found
5. Ordering parts and chasing up parts that have been ordered
6. Allocate all parts you ordered to the job on system
7. Ensure all van stock items that the engineers used, have been added to the job under materials and keep on top of the engineers to ensure theyplete this fully
8. Organising engineers toplete the jobs booked
9. Prepare any quotes and forward to customer within 2 days
10. Prepare any RAMs, roof access etc well in advance of the job being booked and ensure all has been approved
11. Any feedback from customers, good or bad, to be fed back to management
What you'll need to succeed
Ideally you will have administration experience working for either a construction or engineeringpany.
What you'll get in return
You will be offered an excellent salary up to 32k, gym membership, discount cards,pany outings, pension.