As a modern, flexible and effective organisation, we're driven to make a positive difference to the environment, the communities we serve and the careers of our people.
When you join us as a Business Intelligence Officer (SystmOne trainer) you'll be encouraged to share fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.
Your Role and Responsibilities
* Deliver training to SystmOne users across Children and Young Peoples (CYP) Health Services and Public Health and Communities 0-19 Healthy Child Services.
* Contribute to service level reporting and provide analysis that supports decision‑making and planning.
* Work as part of the Children and Young People’s Intelligence Hub, which specializes in data and intelligence across Children and Young Peoples Services.
* Receive peer support from other intelligence analysts, system experts and system trainers within the team.
* Maintain and develop case recording systems, deliver system training, and provide data and intelligence to colleagues across CYP Health Services and Public Health and Communities 0-19 Healthy Child Services.
Qualifications and Experience
* Experience supporting front‑end system users and delivering training.
* Excellent oral and written communication skills.
* Experience using SystmOne.
* Analytical skills for interpreting qualitative and quantitative information.
* Disability confident and willing to support disabled applicants.
Equal Opportunities
We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
Supporting Statement
Step 3 – Upload a supporting statement answering the following questions (no more than 400 words per question). Use the Supporting Statement template.
1. Tell us about a time you delivered system training to staff with varying levels of confidence or digital ability. How did you adapt your approach and what was the outcome?
2. Describe a situation where you had to challenge current practice or highlight an issue with data or system use. How did you approach it?
3. Tell us about a time you took the initiative to improve a service, process or way of working for colleagues or service users.
Benefits
* Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days.
* Membership of a competitive Local Government Pension Scheme (LGPS).
* Travel, lifestyle, health and wellbeing benefits.
* Performance‑related annual pay progression, in addition to an annual cost‑of‑living pay increase.
* Training and encouragement to expand your knowledge.
* A variety of career development opportunities across our organisation.
* Diverse and active staff networks.
* Flexible working options, with the right to request flexible working from your first day.
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