People & Culture Manager | Kia Oval London £45,000 per annum At Levy, proud catering and hospitality partner of the iconic Kia Oval, we deliver exceptional food and beverage experiences to guests ranging from cricket fans to corporate clients. Our commitment to quality, sustainability, and innovation drives us to tailor menus based on feedback and trends, ensuring a first-class experience on match days and at a wide range of non-match events, including conferences and private celebrations. With diverse event spaces and a passion for excellence, our team thrives on delivering outstanding service in a fast-paced, dynamic environment—join us at The Kia Oval and be part of something special. Purpose As People & Culture Manager at The Kia Oval, you’ll be at the heart of what makes Levy UK&I a great place to work. You’ll lead the delivery of our people strategy on-site, championing a positive, inclusive culture where our teams feel supported, valued, and inspired to grow. Working closely with the General Manager and departmental leaders, you'll bring our values to life—shaping exceptional employee experiences, driving development and wellbeing initiatives, and creating a workplace built on fairness, integrity, and connection. This is a high-impact role where you’ll help embed our unique culture, elevate engagement, and strengthen our reputation as an employer of choice. Through Legendary Experiences and Powerful Partnerships, you'll help us create The Levy Difference —making The Kia Oval a standout place to work in the industry. Responsibilities Provide proactive people support to department heads, offering guidance on people management, recruitment, onboarding, and employee lifecycle processes. Champion a strong, inclusive workplace culture, leading on wellbeing, diversity & inclusion, reward, recognition, and team engagement initiatives. Lead and develop teams, coaching direct and indirect reports to maximise performance and foster continuous growth. Drive business performance by supporting budgeting, forecasting, and performance reviews in line with strategic goals. Utilise data insights to improve commercial efficiency, monitor payroll and cost of sales, and implement action plans for improvement. Collaborate with cross-functional teams (Culinary, Finance, Sales, etc.) to share best practice and align venue operations with wider business objectives. Maintain strong stakeholder relationships, engaging with clients to review performance, enhance guest experience, and support strategic initiatives. Ensure compliance with health, safety and sustainability standards, leading audits, reviews, and policy implementation across the venue. Requirements Natural leader, displays maturity, presence, and gravitas to maintain excellent stakeholder management with aligned interpersonal skills to interact effectively at all levels of the business. People focussed, engages their team with the vision, values, and strategic direction of the Levy UK&I business. Demonstrates an ability to focus on talent and potential within their team, coaches, mentors, and develops individuals to enable them to grow. Dynamic and engaging people first professional with experience in leading, motivating, and inspiring large teams to deliver exceptional guest experiences and commercial results. Venue experience, within a variety of complex venues across stadia, arena and confex business models with diverse food & drink experiences Strong commercial focus - adept at budgeting, forecasting and effective cost control. Confident to establish best practice approach and adapt operating models to drive growth and control. Drives and embraces change, innovates, and leads the change discussion focussing on improvements with key stakeholders, before driving and supporting change at venues. Flexible and agile, balances structured approach, resilience, and problem-solving skills with ability to flex and adapt as required. Appreciates need for speed of action and reaction without diluting quality of results. Project management and logistics, has experience in delivering projects and/or complex logistic plans in line with time and budget parameters. CIPD qualified (Preferred but not essential). What you’ll get in return: £45,000 per annum Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme. Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia. Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid. Leave & Family Support - 23 days bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme. Career & Financial Support - Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products. Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.