Summary of the Compliance Assistant Apprentice role
As a Compliance Assistant Apprentice you will report directly to the Head of Compliance and will help to ensure that the business and appointed representatives meet all regulatory obligations. This is a fantastic opportunity for someone who is keen to develop a career in compliance within the motor trade and financial services sector.
Responsibilities
* Assist the Head of Compliance in managing all FCA regulated queries from internal teams and external motor dealers.
* Support dealers with applications and queries regarding FCA permissions.
* Monitor day to day compliance across the organisation and escalate issues where appropriate.
* Assist with the logging, investigation, and resolution of customer complaints in line with FCA guidelines.
* Maintain accurate records of compliance activities, audits and reports.
* Help ensure policies, procedures, and documentation remain up to date and fit for purpose.
* Contribute to staff training initiatives and the promotion of a strong compliance culture.
What we are looking for?
* Strong organisational skills with excellent attention to detail.
* Clear written and verbal communication skills.
* Ability to handle confidential information with discretion.
* Competent in MS Office - Word, Excel, Outlook.
* Ability to prioritise workload and meet deadlines in a fast paced environment.
* Willing to study towards your Financial Services Administrator Level 3 qualification.
* Good problem solving skills and a collaborative mindset.
* Professional and approachable manner.
Job Types: Full-time, Apprenticeship
Pay: From £7.55 per hour
Expected hours: No more than 37.5 per week
Benefits:
* Employee mentoring programme
* On-site parking
Work Location: In person