Job Description
About The RoleTeam Agency & CommissionsWorking Pattern - Hybrid 2days per week in the Vitality Bournemouth Office.Full time, 35 hours per week.We are happy to discuss flexible working!Top 3 skills needed for this role: Commission accuracy, calculation & investigationExcel & data analysis (VLOOKUPs, pivots)Query resolution & stakeholder communicationWhat this role is all about:Were looking for a detail-driven Commissions Analyst to join our growing Agency & Commissions team in Bournemouth. This role sits at the heart of ensuring commission payments are calculated accurately and paid correctly to our partners, while investigating queries, supporting audits and contributing to key projects. Its a great opportunity for someone with strong numerical skills, experience in life and health insurance, and a finance or data background to develop specialist knowledge in commissions within a fast paced environment.Key Actions Undertake Commissions Team BAUCalculate, validate and analyse commission paymentsInvestigate and resolve commission discrepancies and escalated queriesManage escalation allocation within the Commissions TeamEngage with brokers, consultants and stakeholders on complex queriesAct as a key point of contact for external partners via phone and emailProduce and interpret data analysis to support decision-making and issue resolutionSupport audits and ensure adherence to internal financial controls and processesMaintain high levels of accuracy and data integrity across all commission activitiesContribute to Commissions Team and wider A&C projectsWhat do you need to thrive?
Experience of working in a finance/ops team in a financial services organisationExperience analysing dataUnderstanding of the importance of data protectionExperience communicating (written and verbal) with external third partiesExperience working with commissions in the financial services sectorWorking towards an AAT qualification (or other finance qualification)Intermediate Excel skills (data analysis, VLOOKUPs, pivot tables)Customer focused communicator with strong, confident phone mannerOrganised team player with commercial awareness and self-motivationSo, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performanceA pension of up to 12% We will match your contributions up to 6% of your salaryOur award-winning Vitality health insurance With its own set of rewards and benefitsLife Assurance Four times annual salaryThese are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
Fantastic Benefits. Exciting rewards. Great career opportunities!If you are successfulin your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest youve ever beenCreate an environment that embraces you as you are and enables you to be your best selfGive you flexibility on how, where and when you workHelp you advance your career by playing you to your strengthsGive you a voice to help our business grow and make Vitality a great place to beGive you the space to try, fail and learnProvide a healthy balance of challenge and supportRecognise and reward you with a competitive salary and amazing benefitsBe there for you when you need usProvide opportunities for you to be a force for good in societyWe commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.About The CompanyWere incredibly proud to be recognised for the culture we've created recently being named one of Glassdoors Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.Weve been a purpose and values-driven business from day 1- long before it became fashionable.
Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits.
Were successful because we attract, develop, and retain the best people and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.Ready to find out if were the right fit for you? We cant wait.Diversity & InclusionAt Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society.
We welcome applications from individuals of all backgrounds, experiences, and perspectives.Vitalitys approach to sustainabilityVitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment.
To learn more please visit our Careers page.If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.TPBN1_UKTJ