Service Advisor – Main Dealership Location: Yeovil
Salary: £31,000 per year basic + OTE £36,500+
Additional Bonus: £25 per service plan sold
Uncapped bonus potential
Job Type: Full-time, Permanent
Schedule: Monday to Friday, 8:00am–6:00pm | 1 in 3 Saturdays required
About the Role We’re looking for an experienced Service Advisor to join a busy, award-winning main dealer aftersales team. If you have a passion for delivering top-level customer service in the motor trade and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities
Greet customers and manage their service and repair bookings
Communicate vehicle progress updates clearly and professionally
Explain vehicle faults and recommended repairs in a confident, easy-to-understand way
Upsell service plans and repairs where appropriate
Handle customer concerns to achieve positive outcomes
Ensure a seamless, premium experience throughout the customer journeyRequired Experience
Minimum 2 years experience as a Service Advisor in a main dealership
Strong customer service and communication skills
Ability to work under pressure and manage multiple tasks
Full UK Driving Licence (required)
Right to work in the UK (required)Benefits
Health Cash Plan – GP access, dental/optical cashback, mental health support
Car Lease Scheme – new car from £209/month
Employee Discounts – on vehicle purchase, MOT, servicing, parts and accessories
Pension Scheme – with company contributions
Life Assurance
30 Days Annual Leave – including bank holidays
Cycle to Work Scheme
Flu Vaccinations (Paid)
Refer-a-Friend Bonus – up to £2,000
Local Discounts – gyms, restaurants, and retail
Regular Social Events – team-building, nights out, etc.
Ongoing training and clear career progression opportunities
Why Join Us? You’ll be part of a respected, customer-focused dealership group with a strong reputation in the motor trade. We invest in our people and offer clear development pathways through manufacturer training and in-house support.
Apply Today If you’re a confident, motivated, and experienced Service Advisor ready to progress your career, apply now to join our growing team