User Researcher – GDS / Government
£500pd inside IR35
Jan start
Remote
We’re looking for an experienced User Researcher to join a high-profile Gov/GDS project. You’ll play a key role in understanding user needs, shaping service design, and ensuring solutions meet accessibility and usability standards.
What you’ll do:
* Plan, conduct and analyse user research across the full product lifecycle
* Produce clear, actionable insights for multidisciplinary teams
* Champion user-centred design and align work with GDS standards
* Collaborate with designers, product managers and technical teams
* Support usability testing, user journeys, personas and service mapping
What you’ll need:
* Proven experience as a User Researcher within government or GDS-aligned environments
* Strong knowledge of GDS principles, accessibility and service standards
* Excellent facilitation, communication and stakeholder skills
* Ability to work in fast-paced, agile, multidisciplinary teams
Please apply for more information