The job in a nutshell
The purpose of the role will be to assist the Buying Support team and their assigned Buyers with their day-to-day tasks. The main responsibilities include providing administrative support to the buying support teams with creating and requesting material codes, raising purchase orders, for offers and EP Campaigns, responding to emails, sales order processing and cancellations. Additionally, the role involves handling delivery issues, resolving insufficient stock situations, and rekeying sales orders. The Buying Support teams serves as the first post-procurement point of contact for all our suppliers.
Who you will work with
Internal:
1. Buyers
2. Buying Support teams
3. Commercial Manager
4. Fine Wine Sales Colleagues
5. FMV Sales Colleagues
6. Warehouse Department
7. Bond & Export Department
8. Finance Department
9. Business and Customer Support Teams
External:
10. Suppliers
11. Trade and Private customers
What will you do
12. Manage purchase orders
13. Assist with processing of En-Primeur/WLA sales orders on FWT, Hybris, SAP
14. Manage cancellation of sales orders directly in SAP
15. Assist with uploading bulk Sales Orders to FWT during Campaigns
16. Create new material codes based on existing variants or vintages
17. Request new material codes if no existing data is available
18. Assist with email enquiries within the shared inbox
19. Assist with fixing admin errors on POs by re-keying orders
20. Assist the team with fixing delivery issues
21. Liaising with the finance and commercial teams on all PO/Offer/Invoice related queries
22. Progression towards Offer creation on FWT and updating Offer calendar
23. Progression towards building relationship with Buyers
What you will bring to the role
Experience / Achievements
24. Proven administrative experience
Skills / Knowledge
25. Commercial skills
26. Excellent team player
27. Good relationship building skills and the ability to develop trust
28. Ability to work well under pressure
29. Excellent communication skills, both verbally and in writing
30. Excellent attention to detail
31. Proactive and adaptable
32. Passion for learning about wine
33. Excellent organisation skills and time management
34. IT Literate (Excel, Power BI)
35. Experience using SAP
Qualifications
36. WSET qualifications an advantage, but not essential
We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.
Closing Date: 17th October 2025
N.B. We reserve the right to close a vacancy before the