Customer Experience Manager
ATG Entertainment is a world‑leading entertainment company that owns, operates, or programs 64 iconic venues across Britain, the US and Germany. We manage more than 18 million tickets annually for top‑level theatrical, musical, and live events and run an award‑winning in‑house production unit. Our teams are passionate about delivering unforgettable experiences, combining extraordinary live shows with exceptional hospitality.
Responsibilities
As our Customer Experience Manager you will be responsible for the front‑of‑house staff and operations, welcoming audiences to shows and serving them in our bars, kiosks and other hospitality areas.
Qualifications
The ideal candidate will have experience leading customer‑facing teams, with a background in food and beverage, catering or hospitality management and delivery. You should be able to embed high standards while developing new business opportunities and thrive in a busy, dynamic, and developing venue.
We are a Disability Confident Committed Employer. We will offer an interview or recruitment event to disabled candidates who wish to participate in the scheme. When we receive more applications than we are reasonably able to interview, we will retain applications for the next available interview opportunity wherever possible. We are proud to be an equal‑opportunity employer and strive to provide a stage for everyone.
Interested? Click the link to view our full Job Description.
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