Job Description
JOIN OUR FAMILY
At RBH, we believe our people are our biggest assets and value putting you first. Our commitment to diversity, health & wellbeing, sustainability, and individuality sets us apart and has earned us a place in the Top 30 Best Places to Work in Hospitality. We are passionate about the industry and continuously seek new talent to join our journey.
A Day in the Life of a Guest Services Assistant at (Insert Hotel Name)
What you'll be doing...
Reporting to the Deputy General Manager, we seek someone who enjoys variety and has a flexible approach. Interested in learning how each department operates? You will experience roles such as Guest Service Agent, Receptionist, Food & Beverage Assistant, and Housekeeping at Holiday Inn Express Cheltenham Town Center. No two days are the same!
Our team works together to deliver outstanding guest service, offering timely, efficient, knowledgeable, and remarkable service. We are a passionate, authentic team that values teamwork and great service.
What We Need from You
We prioritize personality and potential, but here are some requirements...
* Experience in a customer-facing role is preferred. No experience? No problem—we will train you!
* Computer literate with a professional telephone manner.
What We Offer
Our benefits package is designed to support and enhance our culture...
* Discounted hotel room rates for you and your friends & family
* Extra holiday days for your birthday
* Flexible working arrangements
* Pension scheme
* Free meals on duty, saving over £1000 per year
Learn more about our benefits by watching our employee benefits video.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We embrace diversity and an inclusive, people-first culture. If you need reasonable adjustments during the process, please contact us.
International Talent Welcome: We are open to sponsoring overseas candidates with the right skills. RBH holds a sponsorship license to facilitate the immigration process for suitable candidates.
#LifeatRBH
* Job Ref: RBH14535
* Contract Type: Fixed Term
* Hours: Full Time
* Date Posted: 22/07/2024
Holiday Inn Express Cheltenham Town Centre offers modern, spacious rooms and is ideally located near Cheltenham Racecourse and the Cotswolds. Excellent travel links to the M5 and M4 make it suitable for both business and leisure guests.
Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.
Do not include bank or payment details when applying. Applications should be submitted via the 'Apply now' button.
Created on 26/04/2025 by TN United Kingdom
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