Join us as a Shop Manager and lead your team to deliver fast and friendly service to our customers.
We serve our customers across different channels: in-shop, delivery, Click+Collect, and drive-thru. You will be responsible for ensuring customers have a brilliant experience whether they order in store or online.
During a typical day, you can expect to:
1. Lead the team to deliver excellent results and maintain high standards of the shop
2. Drive high performance through recruitment, training, development, and colleague engagement
3. Monitor wage controls, waste controls, and customer service standards
4. Participate in food preparation and serve customers
5. Ensure the shop is clean, well-stocked, and welcoming
What we can offer you
* Competitive pay plus commission
* Colleague discount allowing you and a family member to enjoy up to 50% off Greggs products
* Free hot drinks during your shift
* Paid breaks to recharge
* Sharing 10% of our profits with colleagues
* Health and Wellbeing App offering Remote GP and Physiotherapy services
* Growing holiday entitlement as your career progresses
* Colleague share plans for investing and saving
* Pension scheme with company match up to 7%
* Confidential employee assistance app and helpline for wellbeing support
* Long service awards celebrating career milestones
* Savings and discounts for shopping, leisure, and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, with experience in customer service and food-on-the-go or retail environments, this role could be for you. You should support an inclusive culture that values diversity. If you've developed teams and fostered inclusivity, you'll fit right in. Apply now and take the next exciting step in your career!
About us
At Greggs, we love what we do and have fun! Our culture is built on supporting each other. Everyone is welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel valued and authentic at work. Learn more about us: Greggs Careers | About Greggs.
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