Tennial Personnel are actively seeking a professional and customer-focused Sales Assistant on behalf of our client, a well-established and highly regarded plant nursery based in Campsea Ashe, Suffolk.
This is a temporary position with the potential to become permanent for the right candidate, offering an hourly rate of £12.21 to £13.00 per hour, depending on experience.
The role is primarily for Saturdays, with the potential for one additional weekday subject to agreement, and would suit an individual with a genuine interest in horticulture, outdoor-grown plants, and customer service. The position plays an important role in supporting visitors during nursery opening hours, ensuring customers receive clear guidance, accurate plant-related information, and a positive experience.
Please note, this role will not be required during the summer period, when the nursery is closed on Saturdays.
Key Responsibilities:
Provide customer support on Saturdays, approximately 10:00am – 4:00pm
Professionally meet and greet customers, offering initial assistance and directing them to the appropriate service or team member
Clearly explain the nursery’s operation and offering, including confirming that it is a growing nursery rather than a retail garden centre
Assist with answering incoming telephone calls and managing basic customer enquiries
Maintain a tidy, well-presented sales and plant display environment during quieter periods
Support general nursery tasks as required when customer activity is low
Remain flexible in working hours to meet customer demand, with all additional hours worked fully paid
Skills Required
A foundational level of plant knowledge, specifically relating to outdoor-grown plants
Willingness to learn and develop horticultural knowledge
Comfortable learning and accurately using botanical plant names
Flexible and adaptable approach to work, able to respond to varying customer demand
Comfortable working in a nursery and outdoor environment
Strong face-to-face and telephone customer service skills
Qualifications Required
Previous experience in a customer-facing role is advantageous
An interest in horticulture or plant production is desirable
Availability to provide occasional weekday cover, by agreement
Keywords
Horticulture
Customer Service
Arboretum