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Senior Funeral Operative Broadoak Independent Funeral Service
Location: Worsley
Hours: 40 hours per week
Salary: To be confirmed based on experience
About Us
Broadoak Independent Funeral Service has been caring for peoples loved ones for over 13 years, offering a sensitive, professional service to the families in our care, and leading the way in setting new standards of excellence within the profession.
Senior Funeral Operative Broadoak Independent Funeral Service
Location: Worsley
Hours: 40 hours per week
Salary: To be confirmed based on experience
About Us
Broadoak Independent Funeral Service has been caring for peoples loved ones for over 13 years, offering a sensitive, professional service to the families in our care, and leading the way in setting new standards of excellence within the profession.
The Opportunity
Calm and professional, our Funeral Operatives play a vital role in our service and are often the first members of the team to meet our families. A good Funeral Service Operative will be able to provide reassurance to families that we will take good care of their loved ones whilst we prepare them for their final journey.
We are looking for a person who has a genuine desire to help people offering an exceptional level of care at the time they need it most, and who can work as part of a close-knit team to ensure we provide a seamless, sensitive service to our clients.
The role will require you to work effectively as part of a team, as well as being able to work on your own initiative and sometimes under pressure. We need a person who is caring as well as empathetic to the needs of our clients and our colleagues. Attention to detail is a prerequisite.
Role
In addition to bringing peoples loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting coffins, and dressing the deceased; as well as participating in funeral services, pallbearing, and helping to ensure everything goes smoothly and specifically:
* Always being an ambassador for the business
* Collect the deceased from a range of locations and scenarios in a professional, empathetic, and dignified manner
* Form part of the funeral service bearing coffins and driving funeral vehicles in a dignified and professional manner, superb driving skills to transport our client families in comfort and safety in our ceremonial Hearses and Limousines.
* Prepare coffins and nameplates according to clients needs
* Prepare the deceased in our care for both viewings and the funeral
* Maintain the cleanliness of equipment and facilities (offices/chapels, etc.) and including our ceremonial vehicles (daily)
* Drive company vehicles and bearing on funerals, to exacting standards A minimum of 5 year's driving experience
* Delivering the highest standards of client care
* Looking after the cars and general maintenance.
* Physically fit and able to participate in bearing duties
* A flexible and dependable approach to work
* Basic IT skills in relation to computer systems
Being a Funeral Service Operative can be challenging and rewarding, and no two days are quite the same. It can also be an opportunity to progress into a career as a Funeral Director if you have the determination to do so. You will also have a place on the out-of-hours and on-call rota, which will provide an opportunity to earn additional payments.
The Benefits
In addition to the basic salary, youll have the opportunity to earn extra through on-call and out-of-hours payments for chapel visits. You will receive 27.5 days of holiday excluding public holidays.
This Role Would Suit People Who Have
* A genuine desire to help people at a difficult time in their lives
* A professional and caring approach to client/customer service
* Well presented with a professional demeanour
* The ability to take instructions and follow them to the letter, with high attention to detail
* The ability to react calmly and compassionately in emotional circumstances
* The ability to perform the physical aspects of the role (manual lifting)
* A full UK manual driving licence
Building an Inclusive Work Environment
Were actively building a diverse team and welcome applications from everyone. Simply having a diverse workforce is not enough. We want to create an inclusive environment where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognize the importance of our team reflecting the communities they serve.
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Seniority level
* Seniority level
Mid-Senior level
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Information Technology
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Personal and Laundry Services
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