Overview
Assistant Store Manager - Basingstoke, St Michaels Retail Park
This role involves helping to run a £multi-million store, while motivating and developing a diverse and talented team. You may support the Store Manager with deliveries, placing orders, and handling customer queries. You’ll also be focused on people management, performance, and organising holiday rotas, while helping to maximise sales, deliver excellent customer service, minimise costs and optimise operational efficiency. You should be prepared to step into the Store Manager’s shoes in their absence.
Aldi is an equal opportunities employer and we are committed to maintaining a diverse and inclusive workforce. We value collaboration, respect and fairness for all colleagues and prospective colleagues.
Responsibilities
* Help run a high-volume store and contribute to achieving store targets
* Support deliveries, ordering, stock control and addressing customer queries
* Manage people and performance, and coordinate holiday rotas
* Aim to maximise sales, deliver great customer service, minimise costs, and improve operational efficiency
* Be prepared to cover Store Manager duties when needed
Qualifications / Requirements
* An experienced people-manager
* Proven experience leading teams in a fast-paced, stakeholder/customer-driven environment
* Strong time management skills and ability to boost operational efficiency
* Motivated to consistently achieve targets
Benefits
* Flexible 40 or 45-hour contracts; usually over 5 days, with options for 4 days on a 40-hour contract
* 4 weeks annual leave plus bank holidays (rising to 5 weeks after 2 years)
* Paid breaks
* Company Pension
* Maternity, paternity and adoption leave after 2 years
* 24/7 online wellness portal
* MyBenefits platform with a range of perks to support financial wellbeing
* Career progression opportunities toward running your own store
Additional details
* Salary noted is based on a 45-hour week; pro-rated for other contract hours (32, 36, 40 hours)
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Customer Service
* Industries: Retail
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