Warehouse First Line Manager (Nightshift) – Worcester
Job Type: Permanent
Job Sector: Transport, Logistics
Region: West Midlands
Location: Wigan
Salary: £16.56 per hour plus 20% Nightshift Allowance
Working hours: 21:30 – 06:00, 40 hours per week on a 5/6 rota
Responsibilities
* Take accountability for the work area (receiving, picking, loading, put‑away, etc.) and ensure the team meets performance targets.
* Lead from the front, maintaining warehouse and product placement standards (Warehouse Excellence).
* Ensure stock integrity is managed throughout handling and that all items are quality‑controlled on receipt and after each movement.
* Oversee the team to reach and exceed key performance indicators and quality standards, completing tasks on time.
* Maintain high standards of hygiene and housekeeping throughout the shift.
* Complete administration and data capture accurately and promptly.
* Ensure all activities comply with legislative requirements, especially Health & Safety.
* Identify opportunities to improve indoor KPIs and challenge the status quo to drive implementation of ideas.
* Communicate clearly with direct reports to align objectives with functional and broader business goals.
* Prioritise day‑to‑day activities to meet deadlines and maintain professional quality of work.
* Mentor and coach team members, providing direction for improvement and resolving conflicts fairly.
* Manage attendance and conduct in accordance with company policy and procedure.
* Build open and professional relationships with colleagues, peers and cross‑functional stakeholders.
Qualifications
* Expertise in warehouse operations, including UTR excellence and SSOWs.
* Strong knowledge of other regional operations.
* Excellent relationship‑management skills with ability to navigate corporate structures.
* Leadership and team‑management skills, acting professionally and maintaining confidentiality.
* Team‑player attitude with strong coaching, communication, time‑management and attention to detail.
* Preferred experience with Red Prairie, Empactis, Qlikview, ODS, and Viewpoint.
Benefits
* Annual leave: 31 days including statutory bank holidays (increases with tenure).
* Holiday buy scheme: buy up to 5 additional days.
* Comprehensive pension plan with company contributions.
* Life insurance: 2 × basic salary cover from day one.
* Enhanced maternity, paternity, adoption and shared parental leave.
* Long‑service awards every 5 years.
* Employee‑of‑the‑month incentives, local and overall winners.
* Progression and development opportunities via the Training Academy.
* Up to 25 % staff discount at very.co.uk.
* Retail discounts at major retailers and restaurants.
* Discounted gym membership: up to 25 % off across ~3,700 gyms and clubs.
* Cycle‑to‑work scheme through Halfords partnership.
Contact Details:
Arrow XL
Tel: 000 000 0000
Contact: Danny Colbert
Email: VP1C9E8A97.567@vacancyposter.com
We are an equal‑opportunity employer. We are committed to creating an inclusive workplace for all.
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