Job Description
Senior Commercial Account Handler.
We’re supporting a respected insurance brokerage that is looking to strengthen its commercial team with an experienced Senior Commercial Account Handler. This is a key role within the business, providing technical expertise, client support, and broking capability across a broad range of commercial risks.
Key Responsibilities
Client Support & Account Handling
• Provide day‑to‑day administrative and technical support to Account Executives
• Act as a primary contact for client queries, MTAs, additional cover quotations, and policy documentation
• Manage general client enquiries efficiently and accurately
• Attend insurer and client meetings where required
• Handle client cases directly where appropriate
Broking & Market Engagement
• Conduct marketing exercises and negotiate terms with insurers
• Secure renewals and new business quotations
• Maintain strong market awareness and insurer relationships
• Stay up to date with market conditions, products, and developments
Technical & Team Support
• Handle a wide range of commercial risks including Property, Liability, Marine, Engineering, Cyber, Motor Fleet and Financial Lines
• Act as a referral point for technical queries, placement strategy, and marketing advice
• Participate in Acturis User Group meetings
Administration & Compliance
• Check, issue, and dispatch proposals, policy documents, and endorsements
• Complete all administration in line with company procedures
• Maintain accurate client records on internal systems
• Ensure all advice is compliant and tailored to client needs
Skills & Experience
• Strong technical knowledge across core commercial insurance classes
• Experience handling risks from SME through to large corporate clients
• Confident broking and negotiation skills
• Highly organised with strong attention to detail
• Proficient in Microsoft Word, Excel and Outlook
• Extensive Acturis knowledge, ideally at Super User level
• Experience working with third‑party premium finance providers
Working Environment & Benefits
• Free on‑site parking
• Easily accessible location close to major transport routes
Salary
• Competitive and dependent on experience