Where: Cardiff
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus incentives
Hourly Rate: £12.82
Are you someone with a wealth of life experience that could help you navigate challenging situations? Whether it's resilience from raising a family or life skills built over years of building relationships, you have transferable skills to succeed in a Customer Service Billing role with EE.
Join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their accounts, listen to their needs, and work together to find the best possible outcome.
We understand that life is dynamic, and like most roles within EE, this opportunity offers flexibility. We’ll support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 9 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave—up to 2 weeks off to support colleagues caring for family or friends.
* Family Leave—equalized maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Support in developing your career; we’re passionate about your growth.
* Season Ticket Travel Loan—funds to cover your travel costs to and from work upfront.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage for you and your family.
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