Parts advisor

Crossroads Truck & Bus Parts Advisor Lincoln Depot A fantastic opportunity has arisen to join our amazing team at our Lincoln depot - we’re looking for a passionate parts advisor. Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. The Role * Resolve customer front counter enquiries through parts identification and price management. * Book in and ensure we have part stock available for forthcoming workshop visits. * Locate stock and pre-pick parts for the workshop. * Proactive phone calls, emails, and planned visits, targeting promotional materials, and customer relationship building. * Promote internal quarterly promotions. * Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through GVP sales and extended offer Truckshop sales. * Respond to customer enquiries in a timely manner. * Seek to convert front counter parts enquiries to workshop fitment. Hours Monday to Friday 08.30am until 17.30pm Plus alternate Saturday mornings 8.00am until 12.00pm. The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environmen...