Job overview
Triage Sister, Integrated Single Point of Access (ISPA) - Overnight Shifts
Are you looking for a new and exciting challenge? This is a great opportunity to join one of our Integrated Single Point of Access Team. We are looking for experienced and motivated clinicians with a nursing qualification and a keen interest and/or experience in triage.
The post holder will be working at group to integrate the triage team to support the delivery of the service.
This role is being established following a review as part of our transformation programme. There will be a multi-disciplinary workforce in the ISPA alongside our experienced administration team.
You will be responsible for the triage and prioritisation of all new referrals as well as the prioritisation of urgent community response and hospital at home referrals. You will require expert clinical knowledge and judgement to facilitate your decision making.
The roles will be office based with some clinical time included, and we can offer flexible working to support your work life balance.
This is an exciting role in a dynamic service and we welcome your application.
The post holder will use their sound clinical knowledge and risk assessment skills to prioritise referrals through the clinical triage service as necessary.
Main duties of the job
The roles are designed to prioritise care on an urgency basis along with supporting the journey through services.
You will work closely primary and secondary care as well as local third sector and voluntary organisations. The roles will support patients to ensure they receive care from the most appropriate team or service. As part of this role you will also virtually consult with staff, patients, carers and other professionals.
The post holder will ensure that all contacts with the clinical triage services reach an effective and appropriate outcome for the patient
The successful candidate need to be prepared to adapt to the changing needs of the Trust and the community models of care as they arise.
The service is committed to providing the right candidate with a development programme that will not only enhance their academic qualifications and nursing interests, but will also provide an excellent foundation for professional development, as well as gaining an insight into the intra-organisational structure and processes.
Candidates must have access to a work vehicle for work purposes to meet the requirements of the role.
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
Your Leadership Impact
Leading Your Team to Success
Service Improvement for Beginners
Developing your Service Improvement Skills
The leadership and improvement programme aims to:
Explore leadership within the NHS
Promote Trust values and behaviours
Develop your leadership effectiveness and skills
Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Qualifications & Training
Essential criteria
1. Degree or Diploma in Adult Nursing
2. Physical assessment and disease management skills course (level 6) or equivalent qualification in Long Term Condition management
Desirable criteria
3. non-medical prescribing qualification - or willingness to work towards this.
Experience
Essential criteria
4. significant post registration experience
Desirable criteria
5. Experience of working within a community setting
Knowledge & Skills
Essential criteria
6. Experience of using SystmOne and other electronic patient records
7. Excellent communication skills
8. Ability to direct and coordinate programmes of care working autonomously and collaboratively.
9. Ability to use initiative to make a decision within sphere of work and/or knowledge recognising where assistance is required.
10. IT literate
Personal Attributes
Essential criteria
11. Commitment to the development of self and others. Willingness to undertake further training and development
12. Able to work under pressure/meet tight deadlines whilst delivering high quality outcomes
13. Ability to direct and coordinate programmes of care working autonomously and collaboratively.
14. Demonstrate a positive image of the Nursing profession.
15. Courage to raise concerns and challenge practice.
Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at
Right to Work in the UK
The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - (.
Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a Skilled Worker visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - ( and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - (
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.