Customer Service Assistant 🌟 Join Our Team as a Customer Service Assistant! 🌟 Are you a proactive and customer-focused individual ready to make a meaningful impact? If so, we have an exciting opportunity for you! Our client, a leading organisation in the financial services sector, is searching for an enthusiastic Customer Service Assistant to join their vibrant team in Orpington. 🏦 They help the police community save, invest, and protect their finances in a way that's tailored to their unique needs. Position Details: Hours: 9am - 5pm Days: Monday - Friday Contract Type: Permanent Annual Salary: £26,000 Location: Just a 14-minute walk from Orpington train station 🚉 Key Responsibilities: As a Customer Service Assistant, you will be instrumental in achieving both financial and non-financial targets. Your responsibilities will include: Engaging with customers and prospects to provide product information and support throughout the application process Building strong relationships by answering queries about new products and renewals 🤝 Processing new business applications and ISA transfers while ensuring timelines and quality standards are met Handling inbound and outbound calls with professionalism and accuracy 📞 Maintaining detailed records through data input and correspondence scanning Collaborating with the Field Team to enhance knowledge of the Police affinity ...