Join the Adventure – Become an Administration Assistant within our Guest Services Team at ROARR!
At ROARR!, we’re all about creating unforgettable experiences, sparking imagination, and delivering ROARR-some adventures for every guest who steps through our gates. Now, we’re looking for enthusiastic, friendly, and customer-focused individuals to join our Guest Services team for the upcoming season.
PART-TIME ADMINISTRATION ASSISTANT – 2-3 days per week - permanent and seasonal (two opportunities)
This is your chance to be part of something special. As a key member of our front-line team, you’ll be the welcoming face of our award-winning park, making every guest feel valued from the moment they arrive.
What you’ll be doing:
* Delivering exceptional guest service before, during and after visits
* Responding to enquiries via phone, email, written correspondence and in person
* Helping guests with directions, information and support throughout their visit
* Managing bookings and sales for park tickets, events, Annual Passes and group packages (including School visits and Exclusive Adventure Hire)
* Handling tills and computer systems with accuracy and efficiency
What we’re looking for:
* A friendly, approachable attitude with a passion for great customer service
* Strong communication and organisational skills
* Confidence using tills and computer systems
* Previous experience in a customer-facing role (preferred but not essential)
* A keen eye for detail and the ability to stay calm under pressure
* Flexibility to work weekdays, weekends, bank holidays and school holidays
What we offer:
* Full training provided
* Crew discounts across the park
* The chance to work in a fun, dynamic and unique environment with a brilliant team
If you love helping people, enjoy working in a lively atmosphere, and want to be part of a team that delivers magical moments every day – we’d love to hear from you!
To apply: Please send a covering letter explaining why you’d be a great fit for the role. (Unfortunately, we can’t accept CVs without a covering letter.)
Pay: £7.55-£12.25 per hour
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Schedule:
* Holidays
* Monday to Friday
* Weekend availability
* Work Location: In person
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