Job Overview
We are currently seeking a Hard FM Service Manager to join a Sidcup‑based NHS facilities maintenance and repairs team. The role is responsible for managing a team of directly employed skilled trade maintenance operatives who deliver planned, preventative and responsive building maintenance across NHS sites in North Kent.
Rydon Maintenance is an expanding division of the Rydon Group, providing hard FM services across England to more than 250 buildings on behalf of 20 NHS Trusts, covering hospitals, ambulance trusts, primary care trusts and mental health trusts.
Key Responsibilities
* Supervise a team delivering reactive repairs and planned preventative maintenance (PPM), ensuring all works are completed efficiently and in line with SLAs and KPIs, monitoring statutory inspections and coordinating with scheduling teams.
* Build and maintain strong relationships with NHS clients, identify opportunities for service improvement, lifecycle investment and efficient delivery of small works, while maintaining accurate asset registers and supporting contract performance.
* Maintain a safe working environment, ensuring compliance with health & safety procedures and site‑specific requirements, including conducting inspections, managing Permits to Work, delivering toolbox talks and taking immediate action to address any risks or non‑compliance.
What We Can Offer You
* Basic salary range £40,000 – £45,000 depending on experience.
* Car allowance of £4,872 per annum.
* 25 days holiday (increased to 30 days with additional points).
* Pension scheme – 4.5 % contributory.
* Eyecare vouchers and free flu vaccinations.
* Health Cash Plan to help cover essential healthcare costs.
* 24/7 Employee Assistance Programme (EAP) with free advice, counselling and support.
* Wellbeing and mental health champions available at work.
* Access to an employee discount scheme with a wide range of special offers.
* Flexible benefits options, including Private Medical, Critical Illness, DenPlan and Cycle‑to‑work schemes.
* Employee Referral Scheme rewarding successful hires.
* Opportunities for career progression across the business.
Qualifications
• Previous experience supervising a maintenance or facilities management team, ideally with NHS clients in a healthcare environment. Experience in other commercial environments may also be considered.
• Strong communication and relationship‑building skills, with a keen customer‑service approach.
• Knowledge of M&E building services maintenance and Health & Safety procedures in daily site operation.
• Competency in managing statutory compliance and maintaining accurate asset registers.
• Good IT skills, including Microsoft Office (Word, Outlook, Excel).
Equal Opportunity Employment
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
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