Head of Service – Revenues & Benefits
We are seeking an experienced Head of Service for Revenues & Benefits to lead and oversee all aspects of Council Tax, Non-Domestic Business Rates, and Housing Benefits. This is a pivotal strategic and operational leadership role, ensuring services are high-performing, customer-focused, and aligned with organisational policy objectives.
Key Responsibilities:
️ Act as the Council’s lead technical expert on Revenues & Benefits
️ Develop and drive policies relating to Council Tax, Business Rates & Benefits
️ Appoint, monitor, and manage contractors and agents supporting revenue services
️ Ensure accurate and timely completion of central government returns for subsidy and income reporting (managing £300m+ revenue streams)
️ Lead operational and strategic decision-making in the Revenues & Benefits function
Ideal Candidate Profile:
Senior leadership experience within Revenues & Benefits services
Knowledge of Council Tax, Business Rates & Housing Benefits legislation and delivery
Proven ability to manage high-value budgets and contracts
Skilled in stakeholder and partner relationship management
Strong communication abilities — report writing, SLAs, and negotiations
Degree qualified or holding an IRRV qualification (or equivalent senior experience)
Contract Details:
* Rate: TBD
* IR35: In Scope
* Clearance: DBS required
* Duration: 16 weeks
* Location: Swindon area — 2–3 days per week office-based
Interested? Apply now or message for more details.
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