An exciting opportunity has arisen within a prestigious international Bank for an experienced Manager to lead the General Affairs department. This role involves overseeing teams responsible for maintaining the premises, communication systems, and general reception and secretarial duties, as well as managing tenancy contact relationships. Key responsibilities include: * Managing the General Affairs team to provide tenancy support and related services, including secretarial and administrative duties * Overseeing the property management team responsible for all property-related matters between the bank and the landlord * Leading and coordinating the planning and execution of office refurbishment and relocation projects * Overseeing matters related to health and safety, fire, environmental concerns, office security etc * Managing day-to-day facilities operations, including maintenance, cleaning, security, reception, and courier services * Supporting business continuity planning and incident response efforts related to facilities * Managing the bank's insurance policies * Handling vendor management for physical data storage facilities Your experience must include: * Strong proven managerial experience dealing with relevant premises issues and General Affairs gained within banking/financial services sector * Excellent written and oral communication skills are essential for liaising at all levels, along with a proactive attitude and the ability to prioritise and motivate staff This role will be hybrid – working 3 days in the office and 2 days remotely