Description Business MI Analyst Here at Conduent we have an amazing opportunity to join our team as a Business MI Analyst at our offices based in Leeds. As a Business MI Analyst, you'll be at the heart of analysing and reporting management information to drive business decisions. Contract: Full Time Permanent Hours: Monday to Friday normal office hours Site: Office-based in Leeds, LS11 5BD Salary: £28,000 Key Responsibilities: Analyse and interpret data regarding key performance metrics for various target audiences Provide ad-hoc reporting to management to mitigate risk and drive business decisions. Develop and adapt MI according to requirements. Respond to ad-hoc requests for MI, data, or analysis. Understand business processes and underlying data to add value and practical insights to MI. Identify opportunities for process improvement. Seek opportunities to improve business performance or drive business benefit through data analysis. Able to develop effective data collection plans Support systems or process change to help maintain data integrity and identify reporting opportunities. Build positive relationships and collaborate with a variety of roles at all levels. Able to present data to all levels within the organisation. Skills & Qualifications: Advanced MS Excel user and proficient in the use of MS Office suite (Word, PowerPoint, Outlook etc.) as well as MS DevOps Experience in the use of SQL and the writing of queries Possess an analytical mindset and approach Able to extract exacting requirements from stakeholders for full comprehension using effective listening skills and effective in asking open questions to elicit information Previous experience working with large and complex datasets Possess effective time management skills and able to prioritise workloads Knowledge of Project Management methodologies especially Agile Knowledge of Lean methodologies Previous experience of service centre operations is beneficial PowerBI experience (Desired but not essential) What we offer you: 33 days annual leave (including bank holidays) Life Assurance x 4 annual salary Private Dental Plan Private Medical Insurance (Aviva) Income Protection Scheme EAP includes local discount. Excellent Online Learning Platform Cinema Society Discounts Apprenticeships Free Eye Tests Mentoring Programs Travel & parking information: We are based a short 10–15-minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.