Availability
* Sun 08:00–18:00
* Mon 08:00–19:00
* Wed 08:00–19:00
* Thu 18:00–23:00
* Fri 19:00–23:00
* Sat 19:00–23:00
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Responsibilities
* Ensure the van and trays I use are clean, tidy and organised.
* Leave the back yard clean, tidy and clear of rubbish, and pick up litter as I see it.
* Ensure trays are washed as part of the tray wash process.
* Loading the van as required, checking the van for roadworthiness.
* Talk to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
* Take care of products/deliveries as if they were my own.
* Explain to the customer that they will not be charged any more for their substitutions.
* Deliver during the customer’s time slot.
* Call the customer before arriving at their property if early.
* Call the store/centre if running 30 or more minutes late.
* Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you".
* Act quickly to respond to the changing needs of our customers and embracing change within my store.
* Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
* Share ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
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