TENANCY MANAGER / LETTINGS ADMINISTRATOR - HAMPSTEAD Tenancy Manager Location: NW3 (Office‑based) Hours: Monday to Friday, 9:00 am - 6:00 pm (1 hour lunch) Salary: £28,000 - £35,000 dependant on experience About the Role I am recruiting on behalf of my client, a well-established London Estate Agency at their Property Management centre near Hampstead. They are committed to providing a seamless property experience for both landlords and tenants, offering professional, personalised service and staying ahead of lettings legislation. As Tenancy Manager, you will be a key part of a supportive, proactive team, helping to ensure tenancies run smoothly and efficiently. Key Responsibilities * Move-Ins: Manage referencing, invoicing, Assured Shorthold Tenancies (ASTs), inventories, deposits, and all related documentation. * Renewals: Negotiate new rents, prepare updated ASTs, and issue invoices. * Compliance: Conduct AML checks on landlords and tenants; manage rent guarantees and insurance for both. * Right to Rent Checks: Ensure all tenants meet legal requirements. * Landlord & Tenant Support: Act as first point of contact for queries, ensuring positive relationships and smooth processes. * Team Support: Cover for the Property Manager when necessary (repairs, maintenance follow-ups); answer calls. Candidate Qualities * Experience in estate agency or lettings, with a solid understanding of t...