Claims Handler
Carlton, Barnsley
Permanent, fulltime
Competitive Salary
MEL Environmental Solutions Ltd are an established environmental claims management company providing specialist services to the insurance industry in response to environmental claims.
Due to continued business growth, we are looking for a Claims Handler to join our Environmental Claims Division across the UK.
We are looking for people to join our team who are professional and personable, who possess a good knowledge foundation, excellent communication and organisational skills, a high level of initiative and selfmotivation.
This is a great opportunity to develop skills and prospects within our expanding company and to gain vital experience within the commercial environmental industry.
Responsibilities of the role include:
1. Providing excellent customer/ client support and handling Enquiries. Internal and external.
2. Liaising with internal teams and stakeholders.
3. Maintained accurate records and updated customer information
4. Communicated with customers/clients through various communication channels, including inbound / outbound phone calls.
5. Good telephone manner, building rapport with customers/clients representing the business.
6. Understanding of vulnerable customers and how to identify them
...