Flexible Administrator/Crisis Worker-Penrith, Cumbria 36-42 hours
Salary: £27,920.97 pro rata based on 42 hours per week (£12.75 per hour)
This vacancy is for 36 - 42 hours per week.
Rota Patterns : 12 hour shifts Monday - Sunday 9am- 9pm
Are you looking for a new and exciting alternative career path within the Health & Justice care sector?
This is the perfect opportunity for a compassionate person to join a growing, innovative and market‑leading service provider within Sexual Assault Referral Centres.
Main duties of the job
* 1st point of contact for service users.
* Administration and support process of service users and their family visiting the centre, including preparing the patient and assisting in the collection of forensic evidence.
* Support the SARC Manager with day‑to‑day running of the centre.
* Ensure that a high standard of DNA anti‑contamination is maintained between forensic cases (cleaning).
* Assisting patients and liaising with other agencies regarding the management of the service user pathway.
* Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
* Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
* Be a key player within the SARC team and wider company network.
About us
Founded by passionate clinicians on a mission to provide expert patient‑centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Job responsibilities
The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care and day-to-day service delivery.
Company benefit
* Enhanced sickness pay scheme
* Enhanced Maternity Pay after 1 year's service
* Enhanced Neonatal/Adoption Pay after 1 year's service
* Advanced rota planning for better work‑life balance
* 6 weeks annual leave
* Pension Scheme
* Life Assurance
* Employee Assistant Programme
* Long Service/Team of the Month Awards
* A range of accredited and CPD training courses and masterclasses
* Funding for higher education courses after one year's service
Qualifications
* Experience working in a supportive or customer‑focused environment.
* Knowledge and understanding of Safeguarding Children and Adults.
* Knowledge and understanding of Confidentiality.
* Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
* Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's; therefore a UK driving licence and access to a vehicle are required.
* Advanced DBS and level 2 Police vetting will be required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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