Location: Remote - however covering stores across southwest, Bristol to Cornwall. You must have a UK full driving license and the capability to travel within these locations. As an Area Manager in the Tesco Retail Division, you will inspire a team of Bureau Managers and Travel Service Partners. A key aspect of the role will include motivating your team to achieve sales targets as well as taking ownership of budget management, revenues and general retail costs. You will have a passion for driving customer service through your team and create a team of high performers through a clear succession plan. So, what will this role involve?
Responsibilities
* Manage and coach a team of Bureau Managers to drive performance, recruitment and colleague development
* Manage costs, expenses and resource profiling across the area to ensure operational efficiency
* Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards
* Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau
* Drive product launches and in-store promotions/campaigns
* Manage communication for all store colleagues and Bureau Managers
* Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery
* Using data, prioritize interventions, business performance improvements and margin optimization, including discount management
* Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team)
* Foster collaboration and alignment across all stakeholders to support commercial and operational objectives
Qualifications
* Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency
* Proven ability to lead, coach and develop teams, including succession planning and performance management
* Confident, decisive communication style and the ability to motivate your team
* Experience leading a team across multiple sites and achieving the best results
* The willingness to learn, be hands-on and manage teams remotely
* Strong record of performance delivery through increased customer service sales and cost management
* Background in customer facing environment
* Excellent planning, organizational and decision-making skills
* Operational capabilities
* In-depth understanding of compliance & risk in a retail and financial services environment
* Ability to analyze complex reports and place actions accordingly
* UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated area
Company overview
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers\' access to international money, however and whenever.
Benefits
* Company pension scheme
* A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance
* Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice
* A wide range of employee discounts provided by Bravo Benefit
* 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days
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