Job Title: Logistics Yard Operative
Salary: To £30,000 depending on experience
Location: Seedy Mill, Lichfield
Travel: Required for training and occasional customer site visits
At Aqua Direct, part of South Staffs Water, we pride ourselves on delivering clean, reliable water with a focus on service excellence, regulatory compliance, and customer satisfaction. In this critical operations role, you'll help shape the logistics behind a vital utility service, while enjoying a collaborative environment, ongoing training, and meaningful daily impact.
The Role:
As a Logistics Yard Operative at Aqua Direct, you will serve as the central point of contact for both customers and drivers, ensuring the efficient and compliant delivery of our “Just in Time” tankered water service. In this dynamic and hands-on role, you will support quality assurance, lead driver coordination, and maintain key operational systems. You will play a vital part in upholding our industry-leading standards in hygiene, logistics, and customer service.
Key Responsibilities:
Coordinate and manage the day-to-day delivery of tankered water to customers.
Oversee driver scheduling, training, and one-to-one engagement, including agency drivers.
Monitor driver performance using tools such as Webfleet and ensure regulatory compliance.
Maintain high standards of QA, H&S, and hygiene, adhering to BRC, HACCP, and Operator Licence requirements.
Ensure accurate and timely completion of documentation (delivery notes, defect reports, driver checks, O Licence records).
Support the development of training materials and conduct internal training sessions.
Provide 24/7 support and communication via mobile and email, including participation in the out-of-hours emergency rota.
Assist in managing sample analysis services to meet Aqua and customer standards.
Foster long-term professional relationships with both suppliers and customers.
Continuously develop and improve quality systems and operational reporting tools.
What You’ll Need:
Required Qualifications
Class C+E Driving Licence
Drivers CPC
EUSR Water Hygiene Training
SHEA (CSCS) Water Hygiene H&S Training
HACCP Level 2
First Aid at Work
Operator Licence Awareness Training
Essential Management Skills Training
Desirable Qualifications
Fire Marshall Training
BRC Auditor Training
IOSH/NEBOSH Health & Safety Training
International CPC in Logistics Management
Driver Assessor Course
What You’ll Get in Return
A competitive salary up to £30,000 per annum
Company pension with employer contribution
Store discount for personal shopping needs
24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health
25 days holiday (plus 8 bank holidays)
Holiday buy-back scheme (up to a max of 5 days)
Eyecare vouchers – via Specsavers
Employee Assistance Programme (EAP)
REF-(Apply online only)