Medical Devices Administrator – OCM Ireland
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Job Summary
We are looking for an enthusiastic individual with a personal desire to succeed and make a difference.
The post holder will work within the Equipment and Medical Devices team and will be based at Hamilton House, Lowestoft. They will be required to travel to other sites within the Great Yarmouth and Waveney area as required.
Duties will include carrying out weekly stock takes at the various stores, logging outgoing equipment in a timely manner to ensure required stock levels are maintained. The post holder will support returns of unrequired equipment items, ensuring details are recorded and that the Equipment company has acknowledged the returns, supporting collections from patients where necessary. They will also deal with the processing of equipment orders & returns, daily queries, tasks and requests from patients, relatives and colleagues.
The post holder will work as part of a team to ensure medical devices are maintained, serviced and issued to staff, whilst completing all necessary documentation and logging on the relevant electronic systems.
The successful applicant will have an excellent telephone manner, be fluent in computer systems and typing, including Excel, be able to remain calm under pressure, will adhere strictly to the rules of confidentiality and have a professional demeanor.
Key Responsibilities
* Work with Operational Lead, Equipment Team and clinical teams to develop systems to record and monitor equipment delivered to and issued by ECCH staff and other organisations.
* Maintain a database of all equipment delivered to the peripheral stores at various sites across the Great Yarmouth and Waveney area.
* Manually update database with equipment issued from store by clinical staff on a weekly basis.
* Support returns of unrequired equipment items, ensuring details are logged and the Equipment company has acknowledged the returns.
* Search Equipment Store IT systems to ensure that equipment has been logged by clinicians on a weekly basis and where not, update appropriately.
* Carry out a weekly stock take of peripheral stores to ensure accuracy of records and update as necessary.
* Contact patients or carers at agreed periods to identify if equipment is still required and, where appropriate, inform clinicians or arrange for collection.
* Respond to incoming queries and telephone calls relating to equipment.
* Maintain a list of equipment on an annual basis, ensuring the list is kept up to date including item name, code and service dates.
* Maintain and develop existing databases and recording systems.
About Us
ECCH is a well‑established healthcare provider delivering NHS care within the community since 2011, offering a range of NHS, community health and social care services across the Norfolk/Suffolk borders. We are a social enterprise and staff‑owned organisation, encouraging staff to be shareholders and have a say in our future.
Person Specification – Skills and Knowledge
* Accurate keyboard skills
* Excellent written and verbal communication skills
* Good organisational skills and the ability to prioritise work
* Accurate documentation presentation and attention to detail
* Good planning and coordination skills
* Ability to produce creative promotional materials
* Working knowledge of Microsoft Office Word, Outlook, Excel, PowerPoint
* Experience with spreadsheets/databases
Person Specification – Personal Attributes
* Physical/mental capacity to concentrate on tasks and sit at a computer for long periods
* Physical ability to travel independently between sites when required
* Ability to handle frequent interruptions and work under pressure
* Professional manner in liaising with colleagues, clinicians, patients and the public
* Can work independently and within a team, using initiative while respecting boundaries
* Access to independent transport is essential
* Willingness and ability to work across different sites and within the community as required
* Embraces the organisation’s Culture, Values and Signature Behaviours
Qualifications
* 5 GCSEs at A–C grade, including English and maths or equivalent
* Optional: A or AS Level or equivalent
Experience
* Working knowledge of Microsoft Office Word, Outlook, Excel and PowerPoint
* Experience using and maintaining spreadsheets/databases
* Previous experience within a working environment
* Optional: Previous administration or IT experience
Disclosure and Barring Service Check
This post requires a Disclosure to the Disclosure and Barring Service under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Employer Details
East Coast Community Healthcare CIC
Hamilton House, Battery Green Road, Lowestoft, Suffolk, NR32 1DE
Website: https://www.ecch.org/
J-18808-Ljbffr