To provide a range of business support services to the Ambitious Highland Team. This will involve helping the Team to support the vision of My Future, My Success. âTo empower young people by connecting them with a network of support, work related learning and pathway information so that children and young peopleâs future is determined by potential not background.â The post holder will also provide business support to all Council Services across a range of business support processes. The Councilâs Education team deliver a broad range of work in supporting schools of the Highland economy. The successful postholder will during the working week assist colleagues from across the team with their work therefore giving the postholder a practical and varied workload. This is an exciting opportunity to become part of a team that is committed to delivering the Councils Business Support services. The successful postholder will during the working week assist colleagues from across the team with their work therefore giving the postholder a practical and varied workload. By the end of the Modern Apprenticeship, the post holder will provide business support to the My Future, My Success team & Shared Business Support across a range of support processes which may include:\n⢠Processing financial transactions.\n⢠Scheduling, including organising meetings.\n⢠Service specific business support processes.\n⢠Provision of administrative and typing support.\n⢠Accurate input and maintenance of computer data.\n⢠To assist in developing systems and procedures.\n⢠Supporting administration of the Modern Apprentice\n⢠Processing registration documents for Highland Council Modern Apprentices\n⢠Assisting with the administration of the Modern Apprentice Progress reviews\n⢠Attend an Induction Programme\n⢠Comply with the relevant Council policies and regulations, including personnel, financial regulations and information management ensuring confidentiality at all times.\n⢠Comply with the Serviceâs Health & Safety at Work procedures\n⢠Working towards achievement SVQ in Business & Administration Level 3 through a planned training programme and other digital awards.\n⢠Information management, including storage and retrieval of documents in \naccordance with Council policy, and management of information required by \nservices to support service specific processes.\n⢠Personnel and payroll administration including training, leave and all types of \nabsence.\n⢠Financial transactions including purchasing goods and services, paying for goods and services, raising invoices and internal transactions.\n⢠Facilities management, including controlling use of meeting rooms and other \nfacilities.\n⢠Scheduling, including organising meetings\n⢠Customer contact including dealing with visitors to Council premises.\n⢠Service specific business support processes.\n⢠The post holder will be expected to supervise other staff as appropriate\n⢠The post holder will be expected to act on their own initiative with a minimum of supervision.\n⢠The post holder will be expected to assist in the training/coaching of new \nmembers of staff as required. The following are ideal attributes for the candidate:\nEssential Attributes\nIn order to be able to carry out the duties of this post effectively and safely, candidates will be able to provide evidence of the following:\n⢠Understanding of the operation of a business support environment.\n⢠ICT skills including the use of MS Office applications.\n⢠Ability to cope with diverse work activities.\n⢠Ability to work under own initiative and as part of a team.\n⢠Ability to adopt new working practices and procedures.\n⢠Good level of interpersonal and communications skills.\n⢠Ability to organise and plan activities to meet tight timescales and targets.\n⢠Ability to communicate in both written and oral form.\n⢠Commitment to providing a quality business support service.\n⢠Good general level of education.\n⢠Commitment to attaining SVQ3 and other in-house training.