Caseworker - Policy and Performance
Full time (37 hours) 12 month FTC contract, then p art time (18.5 hours) permanent contract.
IMPORTANT NOTE: This role is being offered as a Full time, Fixed Term contract for 12 months. Following this, the post will move to a part time (18.5 hours) permanent contract.
Extensive use of digital file processes continually linking in with national and legislative requirements.
Respond to a range of requests for information received in writing and over the telephone from Solicitors, Insurance companies, third party suppliers, Councils, Courts, Crown Prosecution Service to name a few.
# Add Victim and Witness information to the Crown Prosecution National Case Management system ensuring timely and accurate digital data transfer to other Criminal Justice agencies for continuation of successful prosecution at trial.
# Accurately record, file and retrieve all taped interview media (including all vulnerable witness interviews such as child and adult sex offences) to support the prosecution case.
# Make best use of technology in order to support performance and interrogate Force Systems such as Police National Computer, CRIMES/GENIE, Pentip, CRASH, Case/Custody and ARMs to ensure all completed files are MoPI compliant and in line with the Force Retention and Management Information Policy.
# In promotion of Restorative Justice National guidance, to manage all out of Court disposals such as Conditional Cautions where the penalty is Victim led, Drug referral/rehabilitation schemes, education over prosecution outcomes for all ranges of offences.
# In commencement of initial Court hearing to create a Postal Requisition, to set a Court hearing date and create the relevant charge and Stream lined Digital File with relevant offence wording and/or Local Order. Ensure documentation is edited and released in accordance with the organisational protocols and Legal requirements maintaining security and confidentiality of data in accordance with law, policy and procedures.
# To carry out quality assurance checks on ‘out of court’ disposal files and information recorded on Force systems.
# To review Crown Court lists daily to identify sentencing hearings and ensure timely receipt of the final hearing outcome and subsequent updates to local and national IT systems.
# Working hours between 0700 and 1700hrs within the Flexi- time scheme with a requirement to work outside of core office hours (0800-1600) on a rota as required.
Educated to GCSE/ level 3 or equivalent, with an A – C grade in English and Maths.
Competent in the use of IT, including Microsoft packages or equivalent.
Proven ability to file and retrieve data numerically and in alphabetical order.