Apply for the Store Colleague – Full Time role at JD Sports Fashion.
Established in 1981, JD Sports Fashion Plc is a leading omni‑channel retailer of sports fashion, outdoor and gym apparel, operating stores across multiple markets worldwide.
Role Overview
We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience for our customers and support store operations. The role offers opportunities for career development within a people‑led, customer‑focused organisation.
Responsibilities
* Provide exceptional customer service, greeting customers warmly and ensuring a high service experience.
* Drive and exceed sales targets using in‑store devices, promoting the full product range and maximizing add‑on sales.
* Maintain high visual and merchandising standards, keeping the shop floor clean, well‑stocked and displays organized according to brand guidelines.
* Support overall store operations, assisting in other departments and maintaining safety guidelines.
* Process sales transactions accurately, handling cash and card payments.
* Upsell and cross‑sell products to maximise sales opportunities.
* Maintain shop‑floor stock levels and organize shelves to create an appealing layout.
* Address and resolve customer queries professionally.
* Work closely with team members to achieve store targets.
Role Objectives and KPIs
* Achieve or exceed the store’s monthly sales target.
* Drive additional KPIs such as Units Sold, Conversion, ATV, UPT, Upselling/Cross‑selling targets.
* Maintain a high Net Promoter Score.
* Ensure all shop‑floor stock is fully replenished.
Skills & Experience
* Positive attitude toward a fast‑paced, customer‑focused retail environment.
* Ability to view challenges as opportunities for personal and professional growth.
* Confident interpersonal and communication skills, thriving in social situations with customers.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
* 25% discount on a wide range of JD and partner products.
* Access to exclusive deals and offers through TELUS Health and our online benefits platform.
* Health cash plans and digital health & well‑being advice.
* Wide range of internal development courses supporting professional growth.
* Accredited qualifications and apprenticeships (England only).
* Discounted gym memberships at JD Gyms.
* Opportunities to volunteer with JD Foundation and support positive change initiatives.
* Incremental holiday allowance and employer engagement forums.
Job Details
* Seniority level: Entry level
* Employment type: Full‑time
* Job function: Sales and Business Development
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