We are seeking an Area Services Manager to join Thames Water on a permanent, full-time basis.
As part of the Wastewater team, this role involves leading a small team providing specialist technical support to Performance Managers across an area, with a focus on maintenance to ensure compliance, statutory inspections, and service levels are met now and in the future.
You will be part of a broader group of Area Services Managers driving strategic maintenance change.
Key Responsibilities
1. Focus on maintenance strategies to enhance asset efficiency, reduce failure rates, and improve site resilience.
2. Implement a consistent approach to asset operation and maintenance to ensure cost-effective, robust, and safe 24/7 operations.
3. Provide technical input to site improvement projects for effective and efficient solutions.
4. Identify, mitigate, resolve, and escalate risks across the site and team, acting as a point of escalation when necessary.
5. Lead, manage, and develop staff to meet objectives, demonstrating strong leadership aligned with Thames Water Values.
6. Promote health, safety, and wellbeing within the team, ensuring compliance with safety policies and statutory inspection programmes.
7. Manage the team’s budget and financial activities, driving efficiencies to meet operational budgets for AMP OPEX and CAPEX.
8. Deliver exceptional service to internal and external customers through proactive engagement.
Candidate Requirements
1. Strong background in industrial mechanical/electrical maintenance.
2. BTEC / NVQ Level 3 or equivalent in Mechanical / Electrical.
3. Leadership and team development skills.
4. Excellent communication and interpersonal skills.
5. Organisational and risk management abilities.
6. Proficiency in IT, including Excel and SAP data interrogation.
7. Knowledge of health and safety requirements, with NEBOSH or equivalent qualification.
8. Financial management skills and commercial awareness.
9. Stakeholder engagement and customer focus.
10. UK Driver’s License.
11. Willingness to undertake relevant process and leadership training (e.g., APD & COTC qualifications).
Benefits
* Salary between £47,680 - £57,000, depending on skills and experience.
* 26 days holiday, increasing to 30 with service, plus bank holidays.
* Access to discounts, cashback, and vouchers through Benefits on Tap.
* Generous pension scheme via AON.
* Enhanced maternity and paternity leave provisions.
* Ongoing performance development reviews.
Learn more about our benefits and perks.
About Thames Water
We are the UK’s largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future, supporting our communities and the environment. We seek passionate, skilled individuals committed to making a difference.
Our Culture and Values
Thames Water offers a diverse and rewarding workplace with opportunities for career growth, flexible working, and excellent benefits. We value inclusivity and support all applicants throughout the recruitment process.
Join us to make a daily difference in people’s lives and help protect water resources for future generations. We’re committed to building a better future for our customers, region, and planet.
Additional Opportunities
Support our customers directly as part of our frontline teams. Full training provided for this rewarding experience, offering insights into our business and colleagues.
Note: Due to high application volumes, we may close the vacancy early. We encourage prompt applications.
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