Were seeking a highly organised and proactive Training Operations Coordinator to join a fast-paced and growing team.
This is a fantastic opportunity for someone with excellent coordination, communication, and administrative skills who enjoys delivering a high-quality service to customers and working collaboratively with training providers.
The successful candidate will be responsible for managing and coordinating training bookings that are delivered through external providers - ensuring everything runs smoothly from initial enquiry to final certification.
Key Responsibilities
In this varied and rewarding role, you will:
1. Work closely with the Commercial Manager, Sales Team, and approved suppliers to source and coordinate external training courses.
2. Respond promptly and professionally to customer emails and telephone enquiries.
3. Manage a busy schedule of training requests, sourcing dates from approved suppliers and ensuring all bookings are accurately logged on the CRM system.
4. Oversee certification processes, ensuring all training outcomes are processed and recorded correctly.
5. Handle a range of administrative duties, including updating customer LMS systems, conducting satisfaction surveys, and producing customer reports.
6. Build and maintain strong relationships with b...