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Network Manager Job Description
The Network Manager will be responsible for managing a team of Network Engineers along with the day-to-day administration of the LAN, WAN, and Internet platforms. The Network Manager will ensure that all services provided by the Network Team are operational and that incidents related to these services are responded to and resolved promptly.
The ideal candidate should be a self-motivated individual with a solid understanding of complex technical environments and strong interpersonal skills.
Job Details
* Job Title: Network Manager
* Working hours: 40 hours/week
What You'll Be Doing:
As a Network Manager, you'll be responsible for:
* Establishing and maintaining effective relationships with business users and Group IT teams, facilitating communication and education between them.
* Leading weekly Network Team meetings and participating in project progress meetings as needed.
* Liaising with third-party suppliers and reporting on their performance for service review purposes.
* Managing and maintaining the network with your team to ensure maximum uptime of critical services.
* Monitoring incidents escalated by the IT Service Desk and ensuring their resolution according to priority and SLA, assigning ownership as necessary.
* Prioritizing daily tasks for the IT Network Team and assigning them appropriately.
What We're Looking For:
* Strong understanding of network platforms such as Cisco Nexus 9K, Catalyst 9k, Cisco 2960/3850, and HP Procurve series switches (2610, 1620, 2920, 5400).
* Experience with firewall platforms like Cisco ASA and Fortinet.
* Knowledge of wireless technologies, especially Aruba.
* Excellent communication skills, both written and oral.
* Interpersonal skills and experience in presentations.
* Problem-solving and project management experience.
* Ability to lead and motivate a small team.
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