We Make Morrisons…
From a Bradford market stall to the UK’s fourth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service. Our business mainly focuses on food & grocery, and we uniquely source & process most of the fresh food we sell through our own manufacturing facilities.
We’re looking for an Operations Manager to join our team in Granton. Our Operations Managers play a key role in helping our business to grow and succeed. It’s their job to ensure that store operations run smoothly, making Morrisons a better place for our customers to shop and our colleagues to work.
Deputising for the Store Manager, it’s crucial that our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. By role modeling great leadership skills, they oversee all aspects of the store, including achievement of operational KPI targets, driving high store standards, ensuring excellent safe and legal compliance, and motivating managers to create a high-performing and engaged team.
As the Operations Manager, it is your job to:
* Be accountable for the end-to-end process of all store operations, ensuring appropriate resources to deliver routines to the highest standard.
* Identify, develop, and mentor talent across the store and wider region to create a pipeline of successors.
* Build the capability of the Management team through stretching their accountability and creating development plans.
* Partner with the People Manager to embed a culture of adaptability and support managers through change.
* Ensure all departments and colleagues comply with food safety laws, maintaining safe and legal standards.
* Support Managers with forward-thinking action plans to increase performance.
* Contribute to the development of the annual store plan with a commercial mindset to identify opportunities for maximising performance.
* Develop local ideas within the framework to exceed sales targets and motivate colleagues.
* Build relationships with key stakeholders to deliver continuous improvements benefiting customers.
* Lead by example to deliver exceptional standards and performance, focusing on customer priorities.
* Oversee processes affecting product availability and build the management team’s capability to feedback and improve customer experience.
* Engage directly with customers to gather feedback and incorporate it into improvement plans, working with central teams to enhance service.
How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. We offer excellent training, support, and development, along with a competitive salary and superb benefits package.
Want more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount for you and your family. We also provide family-friendly policies, including 26 weeks maternity and adoption leave, neonatal and fertility leave.
Explore our stores, warehouses, and colleague canteens through our 360 tour to get a real taste of life at Morrisons.
About you
Our operations managers must have retail experience, managing large customer-facing, high-turnover operations (over £150k weekly turnover).
You also need to have:
* Strong leadership skills with the ability to listen and respond.
* Influence, broad thinking, and external perspective to inspire innovation.
* Strong coaching skills to ensure consistent ways of working.
* A passion for talent development and team culture.
* The ability to resolve challenges and build trust within the team.
* Clear objectives linked to Morrisons’ priorities for each department.
* A culture that fosters collaboration and values teamwork.
We are an equal opportunities employer and welcome applications from all sections of the community.
About us
With over 100 years of history, we’re dedicated to providing a unique shopping experience. With nearly 500 stores across the UK, our colleagues work as one team to deliver essentials, great service, and a vibrant shopping environment, ensuring customers keep coming back.
As the UK’s 4th largest supermarket, we offer great value and quality, with a focus on freshness—more fresh food prepared in-store than any other supermarket. It’s challenging, fast-paced, but rewarding work, from Market Street to checkout, with a friendly team committed to exceeding customer expectations.
We invest in our colleagues through industry-leading training programs. Many store managers started on the shop floor, understanding our business from the ground up, enabling them to support colleagues and serve customers effectively.
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