Overview
* £15.57 per hour
* Casual work / Zero Hour Contract
* Paid weekly through our payroll
* Access to a wide range of programs to train and develop you
Responsibilities
The Royal Armouries & New Dock Hall is the largest dedicated conference, events and Exhibition space in Leeds. Our venue offers world-class facilities for high-profile conferences, conventions, exhibitions, awards dinners and corporate events for up to 2,500 delegates, hosting more than 380 national and international events every year. We are looking for an enthusiastic Door Supervisor to join our dedicated operations team at The Royal Armouries. As a Door Supervisor, you will be responsible for ensuring the comfort and safety of our customers during events. You will be managing crowds and responding to enquiries, ensuring compliance with venue policies and safe working procedures.
Purpose of the role:
* Delivering exceptional customer service to our guests and clients
* Presenting a smart, alert and visible security presence at the venue
* Greeting, assisting and directing guests attending the event
* Overseeing crowd control, guiding foot traffic, managing queues, maintaining order, and reporting any anti-social behaviour
* To acquire a good knowledge of the layout of the site and the available facilities
* Carrying out pre and post event safety checks
* Monitoring external noise levels for the comfort of our surrounding neighbours
* Investigating any disturbances or incidents
* Effectively responding to emergencies by raising the alarm, offering immediate and appropriate assistance, and supporting the emergency services if needed
* Complying with Health & Safety regulations
Qualifications
* An approachable manner with superb customer facing skills
* Professional and appropriate personal presentation
* The ability to handle confrontational situations whilst remaining calm & professional at all times
* A strong and confident communicator
* Enthusiastic, energetic and outgoing
* An excellent team player
* Good initiative when working
* Have a flexible approach to working
* Experienced in a similar role
* Full SIA Door Supervisor license
* Willing to work around venues distributing alcohol
Benefits
* 30% discount in on-site bistro
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Save money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many more
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Regular emails filled with the best discounts and savings available
* Receive Wow Points every time you spend and use them on a wide range of brands
* You can share all discounts and offers with your friends and families
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.
#J-18808-Ljbffr