We're hiring a Trainee Installation Technician for a well-established client in Oxfordshire! Position: Telecare Installation Technician Location: Bicester, Oxfordshire Salary: £26,499 Hours: Monday to Friday, 8am - 5pm Job Type: Temporary Job Overview We are looking for a reliable and practical Installation Technician to join our team in Oxfordshire. This role involves installing, maintaining, and repairing telecare equipment to support vulnerable individuals in the community. You'll play a key role in ensuring service users feel safe and supported by delivering high-quality installations and responsive maintenance services. Key Responsibilities Installation & Collection Install telecare equipment in line with assessments and documentation Decommission and collect equipment when services are no longer required Respond to emergency call-outs and planned maintenance visits Repairs & Maintenance Diagnose and repair telecare equipment in line with service standards Reprogram devices according to manufacturer procedures Stock & Equipment Maintain van stock levels to ensure efficient service delivery Take responsibility for tools and report any issues promptly Administration Accurately record all installations, collections, and repairs using a mobile device or scanner Obtain required customer signatures and submit paperwork in line with company procedures Communication Report any issues or concerns to your supervisor or manager Deliver excellent customer service when interacting with service users and colleagues Additional Duties Support warehouse operations when required Follow all company policies, procedures, and safety guidelines Key Skills & Experience Experience working with elderly or vulnerable individuals (preferred) Strong communication and customer service skills Ability to work independently and as part of a team Good attention to detail and problem-solving skills Practical or mechanical aptitude Knowledge of telecare equipment is desirable but full training will be provided. Requirements GCSEs (or equivalent) Full UK driving licence Right to work in the UK Willingness to undergo a DBS check (Standard or Enhanced) Flexible, positive, and proactive attitude What We're Looking For We're seeking a motivated and enthusiastic individual who takes pride in their work and is committed to delivering excellent service to customers. Key Performance Indicators Attendance and punctuality Driving and vehicle standards Stock management Completion of mandatory training If you're practical, customer-focused, and looking for a rewarding role where you can make a real difference, we'd love to hear from you. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job